Coordinator-SSVF

St Louis, MO 63101
7/18/2019

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Position Description

SUMMARY OF POSITION:
The SSVF Coordinator will oversee the County portion of the SSVF program, monitor all progress, and engage both community partners and clients in the SSVF program.

RESPONSIBILITIES:
Respond to calls and requests from the community to assist homeless persons when possible
Make persons in need of assistance aware of community resources, especially from St. Patrick Center’s SSVF program
Connect prospective clients with a case manager for an assessment for services
Research various social service agencies to understand outside intake procedures and criterion
Conduct regular visits to social service agencies to inform them of the SSVF program and criteria for referrals
Refer clients to appropriate community agencies, assisting clients when needed
Maintain appropriate documentation of all outreach provided to agencies and clients
Oversee paperwork and case management services provided to clients within your region
Record services provided in ECM and keep all paperwork updated (within 24 hours)
Attend local Continuum of Care meetings to inform agencies regarding SSVF program
Maintain weekly schedule of CM’s stations and needed service areas to be covered.
Assist with case management responsibilities as needed
Track & compile paperwork,(necessary forms required by VA) on a monthly basis, from all case managers
Detailed knowledge of the grant and SPC Policy & Procedure, to assist case managers with following grant guidelines
Network within the community for resources to aid veterans
Work to ensure STL ends veteran homelessness
Report to Director of SSVF at least weekly, and other times as needed
Supervise Case Managers within your region, provide technical, case management, and supervisory assistance to reports
Become a “super user” with HMIS system(s) to provide technical assistance for daily reporting
Run reports on a monthly basis to track spending and grant compliance
Conduct staff meetings when necessary
Must possess a Missouri Class E Driver License (MO residents only)
Other duties as assigned

Direct Reports:
Case managers within their SSVF region

KNOWLEDGE AND EXPERIENCE:
Bachelor’s degree required; BSW preferred
Veteran status preferred
Residence within the specified region preferred but not required
Previous experience and knowledge from working with the homeless
Experience working in a social service agency
Familiarity with the fields of mental illness and drug/alcohol abuse; symptoms, terminology, and interventions
Familiarity with appropriate and available community resources

SKILLS AND ABILITIES:
Ability to recognize personal strengths and limitations regarding time, skill, and knowledge
Ability to communicate effectively with both clients, social service agencies, and team members
Ability to build productive relationships within the community and with prospective clients
Ability to set limits with clients
Ability to engage new clients
Ability to assess persons and situations

RELATIONSHIPS REQUIRED:
Work as a team member
Communicate verbally and in writing to case managers, and SSVF Director on a daily/weekly basis
Maintain relationship with related agencies

RESOURCES:
Distributes supplies in appropriate manner
Report vehicle problems to supervisor
Use credit card for van gasoline
Purchase supplies that are needed for van