Emergency Shelter Assistant

St. Louis , MO 63101
3/4/2021

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Position Description

The Emergency Shelter Assistant provides for the safety and care of the clients in the emergency shelter.
NOTE: Position is Covid-19 funding related. Position limited at 60 days with a possible extension

RESPONSIBILITIES
• Available any day of the week between the hours of 7am-3pm, 3pm-11pm or 11pm-7am
• Provides comfortable and safe environment for shelter residents
• Works with Shelter Manager to support client needs and success
• Monitors activities of residents and enforces shelter rules and policies
• Assist Sister’s Mission staff with daily shelter needs
• Keeps log and incident report to inform Manager and other assistants of daily events
• Provides crisis intervention and contacts emergency services when necessary
• Respects client confidentiality
• Respects and is responsible for agency policy regarding work hours, building security and all written personnel standards
• Ensures the trauma-informed care model in all interactions with clients and staff
• Finds replacement in the event of unexpected absence due to sickness or emergency

KNOWLEDGE AND EXPERIENCE
• Minimum of High School Diploma
• Understanding of mental illness and substance abuse
• Willingness to learn and gain more experience in responsibilities listed above

DIRECT REPORTS
None

SKILLS AND ABILITIES
• Ability to handle difficult situations and people with calmness, respect and dignity
• Comfort and familiarity with client population
• Good communication skills
• Flexible attitude
• Genuine interest in clients and staff
• Capable of staying awake during shift

RELATIONSHIPS REQUIRED
• Reports to Women's Night Program Manager
• Communicates with case managers

Type: Part-time