Financial Stability Counselor - SSVF

St. Louis, MO 63101

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Position Description

The Financial Stability Counselor, as part of the Support Service for Veteran Families (SSVF), will use best practices to assess the financial and housing needs of veterans who are homeless or at risk of becoming homeless. This counselor will utilize a wrap-around philosophy to assist veteran families in maintaining self-sufficiency and housing stability. The counselor will meet with the veteran families to develop an Individual Service Strategy/Treatment Plan of Care, coordinate individualized services for housing stability, coordinate individualized services for financial stability and document all support related to activities and services. In addition, the counselor will be responsible for providing and maintaining financial resources for the program.

Case Management
• Assess client program eligibility at initial intake
• Assess the client’s strengths, desires and immediate/long term needs
• Assist with stably housing clients
• Make in-home visits to observe indicators of the client’s progress
• Assist clients with their transportation, clothing, furniture and food needs
• Assist clients with monthly budgeting
• Provide SOAR assistance for social security benefits
• Contribute to the ideas and processes of the Intensive Case Management (ICM) team
• Collaborate with SSVF Peer Support services as needed
• Receive input from ICM team members regarding housing, mentoring, substance abuse and other immediate/long term needs
• Responsible for meeting goal indicators as outlined in the SSVF grant
• Assist and complete special case management projects as directed by City Coordinator or Program Director
• Complete daily and monthly departmental paperwork
• Update daily clients’ electronic files in Case Worthy to include any types of contact with clients, services or any internal or external referrals made
• Create and maintain an organized hard copy file for each client
• Refer client to additional resources to address other service needs such as substance abuse, mental health and legal assistance
• Make appropriate referrals to St. Patrick Center programs as appropriate
• Refer clients to local VA medical centers for potential health and financial benefits assistance
• Research additional benefits available to clients as needed
Other Duties
• As assigned by the SSVF Coordinator
• Participation in at least one Agency sponsored fundraising event per year


• College degree required - BSW or related field preferred
• At least 1-2 years of experience working with individuals with mental illness preferred
• Ability to perform effective case management
• Ability to follow, understand and meet grant requirements, including paper work
• Knowledge of housing and other supportive service resources
• Ability to engage and work with community agencies and programs
• Available to work a minimum of 37.5 hours a week
• Reliable transportation is required

• Interest in helping veterans reach their full potential
• Ability to work well with a wide range of people in various settings
• Excellent computer skills and the ability to process large amounts of data
• Good financial planning skills
• Ability to develop budgets
• Ability to handle confidential information
• Ability to remain calm in stressful situations
• Ability to manage a large caseload

• Reports to City Coordinator
• Works with other ICM staff
• Develop relationship(s) with client and their natural supports
• Works with Employment and Veteran Services departmental staff
• Works with the staff in other St. Patrick Center programs
• Networks with federal, state and local agencies

• Case Worthy computer tracking system
• Various programs throughout St. Patrick Center
• Various VA housing and treatment programs
• Various community programs for housing, treatment and mental health
• Other resources as needed

• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time