Manager of Compliance

St. Louis, MO 63101

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Position Description

The Program Operations - Manager of Compliance is responsible for program compliance; program and financial budgeting; and the supervision of the overall organization and execution of the grant application process to support the agency’s $14+million operating budget. The manager is accountable for acquiring the comprehensive knowledge and understanding of government and foundation funding programs to ensure compliance with contract terms, policies and procedures, etc. Track and evaluate outcomes of a problem solution to identify lessons learned or redirect efforts. The ideal candidate will thrive in an environment where coordination and collaboration are critical to success.

Responsibilities and Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participate as a full member of the Program Operation Team, and serve as a liaison between the Finance Team, Program Management Team and the agency program staff.
• Direct improvement processes for compliance review, monitoring, and contract renewals, including establishing appropriate timelines and compliance guidelines.
• Ensure all aspects of grant compliance are met. Work closely with the Senior Director of Clinical Excellence, to include compliance with direct client service requirements.
• Work directly with funding agencies on compliance criteria and adherence.
• Direct the physical building inspection and compliance process, as required by the funding agency, for all clients’ housing, including properties owned by St. Patrick Center, and scattered site housing units.
• Manage the day-to-day workflow of the grant writers, compliance specialist and housing specialist.
• As directed by Senior Director of Program Operations, assist in recommendation of appropriate grant opportunities and strategies to the Chief Program Officer/Chief Financial Officer in monthly meetings.
• Acts as an independent review and evaluation body to ensure that compliance issues and concerns within the organization are being appropriately evaluated, investigated, and resolved.
• Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance department and its related activities to identify compliance issues and promptly address them.
• Identifies potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. Also, Collaborates with other departments to direct compliance issues to appropriate existing channels for review and resolution.
• Works with the Human Resources Department, Program Management team and others, as appropriate to develop effective compliance training program, including appropriate introductory training for new employees and ongoing training for all fiscal and contract management employees and managers.
• Develop and implement effective compliance training program, with employees and ongoing training for all contract management employees and managers, including the finalization of reports and grant rollout.
• Oversee, conduct, track and supervise monitoring visits of government and nongovernment grants/contracts to verify accuracy of records, compliance with standards, laws, regulations, performance and policies and procedures.
• Compile monitoring findings and communicate the results and recommendations for improvements to systems and procedures for Executive Team, Senior Directors and staff. Oversee and implementation of annually monitoring tools and procedures of SPC.
• Monitors the accuracy and data quality within the Homeless Management Information Systems data base (HMIS) and ECM Team.
• Compile, write, and edit grant proposals exhibiting strong writing skills and a high-level command for grammar and spelling, as needed
• Live and promote the St. Patrick Center’s four Core Values: Trust, Ownership, Collaboration, and Innovation.

Required Experience
• Candidate must possess a minimum of one years of compliance experience.
• Minimum of one year of experience in professional grant writing setting with a proven record of successful performance
• Prior Management experience
• Expertise in grant compliance, including but not limited to governmental funding agencies
• Strong knowledge of budgets and financial analysis.
• Build successful, collaborative relationships at all levels of SPC, as well as with contractors and other stakeholders
• Work well in a team-based, project management oriented system.
• Serve as a team leader with a collaborative, straightforward approach to program monitoring and compliance.
• Plan, organize and implement projects/tasks according to priority.
• Review documents for completeness, accuracy, authorization and regulatory and procedural compliance.
• Analyze compliance problems and recommend solutions.
• Work well under pressure to meet inflexible deadlines.
• Write and present reports. Advanced in Excel
• Maintain accurate records and files.
• Work independently and exercise initiative and sound judgment.

Compliance Management
Problem Solver
Performance Management
Learning Agility
Ethical Conduct
Strategic Thinking

Work Environment
This job operates in a clerical office setting, as well in direct client service locations. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and has regular engagement with agency clients and staff.

Physical Demands
This is largely a sedentary role; this would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type/Expected Hours of Work
This is a full time position. Incumbent is responsible for ensuring solid programmatic direction of St. Patrick Center.

This position requires travel to local business meetings, board meetings and mandated company sponsored events.

Required Education and Experience
• Bachelor’s Degree from an accredited university or college
• Minimum 6 months supervisory experience
• Knowledge of the grant writing process
• 1 year of compliance experience

Preferred Education and Experience
1. MBA, or Masters in a related field
2. 2 years of experience managing a team of people, both directly and indirectly
3. 1 year of grant writing experience
4. Strong knowledge of federal regulations from federal, state and local (i.e. HUD, MHDC, MHTF AHTF, DMH & etc.)
5. Mission advancement

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.