Peer Support / Retention Specialist

St. Louis, MO 63101
12/2/2021

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Position Description

This Peer Support/Retention Specialist (PS/RS) must have life experience in their own mental health or substance use recovery. The PS/RS, working with the Homeless Veterans Reintegration Program (HVRP), will act as role model to veterans while engaging and encouraging job placement and retention. In doing so, the PS/RS will meet with the clients to help them meet their goals in the recovery aspects and/or the job retention aspects of the program. The PS/RS and make appropriate referrals, to provide a successful outcome for the veteran. The PS/RS will engage, develop and maintain relationships with clients and employers while providing case management to track the success of their client’s Personal Employment Plan and coordinate other individualized services as needed.

REQUIRED EDUCATION
• High School Diploma or GED
• VETERAN PREFERRED
• Must be willing to get peer support certified through our agency, if not already certified

RESPONSIBILITIES
• Using a peer to peer approach to build rapport with clients
• Outreach to and engage employers
• Lead one or more peer support groups
• Contribute to the ideas and processes of the HVRP team
• Engage all clients who are in the retention process and help clients remove barriers to job retention
• Ability to accurately maintain list of client retention bonuses and when they are due
• Help individual clients to identify and work toward their recovery and job retention goals
• Collaborate with ES to address long-term financial stability needs
• Provide emotional and informational support for clients continually assessing the client’s strengths, desires, and immediate/long term needs
• Develop or contact family and natural supports which exist in the community
• Receive input from ES and SSVF team members regarding employment, housing, mentoring, substance use and other immediate/long term needs
• Help veterans learn self-advocacy
• Support veterans in recovery from mental illness, addiction or homelessness
• Help to identify person-centered strength and abilities and job interests
• Be an advocate for the client
• Be able to take clients to and from doctor appointments if needed, be willing to attend substance abuse initial meetings with clients, take them to job interviews if needed, help them shop for interview or work required clothing, i.e., uniforms, work boots, tools
• Coach clients to make solid, well-informed decisions which maintain job retention and housing
• Share relevant information with staff about health or psychiatric risks
Perform Outreach
• Refer client to additional resources to address other service needs i.e. legal assistance, VA benefits, community substance use counseling etc.
• Research additional benefits available to enhance service provisions
• Be willing to help ES search for available jobs close the area of veteran client housing placement if needed
Any other duties
• As assigned by the Manager
• Participation in at least one Agency Sponsored Fundraising event per year

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• Preference will be given to a veteran who has been a consumer of mental health services.
• The veteran must be willing to facilitate and mentor fellow veterans who are at risk of homelessness
• Available to work a minimum of 37.5 hours a week
• Reliable transportation is required

SKILLS AND ABILITY REQUIRED
• Must be a people person and possess compassion and empathy
• Ability to act genuinely and honestly as a role model to other veterans
• Ability to model good self-care
• Ability to provide support and education to veterans and employers
• Ability to organize self in order to maintain case notes and all other paperwork as required
• Openness to learning new approaches
• Willingness to take on new tasks
• Ability to work in a team setting
• Ability to set up and keep healthy boundaries
• Capability to respect ethnic and cultural diversity
• Ability to handle confidential information
• Ability to remain calm in stressful situations

RELATIONSHIPS REQUIRED
• Works with employers as liaison for employment provisions
• Works with other program staff for the benefit of the client outcomes
• Works with other Employment and Housing Departmental staff
• Networks with federal, state and local agencies
• Embracing of St. Patrick’s mission and the dignity and worth of all persons

BENEFITS
• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time