Shallow Subsidy Case Manager

St. Louis, MO 63101

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Position Description

This case management position will provide shallow subsidy, homeless prevention and rapid re-housing services to low income Veteran Households through the Supportive Services for Veteran Families (SSVF) grant. The primary focus of this position will be on implementing the Shallow Subsidy initiative and developing best practices related to Shallow Subsidy. The SSVF Program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant centered focus at all times. The Case Manager will assist Veteran Households in quickly maintaining or obtaining permanent housing with a goal of achieving housing stability. The Case Manager will work to empower low income Veteran participants to become stably housed in the following counties: St. Louis City, St. Louis County, St. Charles, Lincoln, Warren, Jefferson, Franklin, St. Francois and Washington.

• Provide shallow subsidy case management services to at least 50 low income Veteran participants consistently throughout a 2-year period
• Develop, implement and revise 90-day and 2-year housing stability plan with Veteran participants
• Case Management as it pertains to housing stability plan
• Monitor income changes and assist with budgeting on at least quarterly basis
• Deliver face-to-face contacts to participants
• Foster wellness and independence
• Engage participants and assess individual needs, preferences and strengths
• Assist participants in locating or maintaining permanent housing
• Make appropriate referrals to identified needed services
• Act as a liaison with landlords and other community stakeholders
• Collaborate with agencies providing services to participants, including community, government and VA
• Participate in multidisciplinary meetings and regular supervision
• Maintain paper files
• Demonstrate empathy and flexibility in responding to needs and requests of participants
• Complete SOAR training and become certified to submit SOAR applications in order to increase a household’s income
• Attend professional trainings and conferences as needed
• Up to 90% of time in the field
• Perform all other duties as assigned


• Valid Class E driver's license (MO residents only )
• Must have reliable, insured and registered vehicle
• Understanding and/or experience working with Veterans
• Experience with Case Worthy data entry preferred
• Experience providing services to families preferred
• Strong written and verbal skills
• Ability to work in a culturally diverse environment
• Ability to work well under pressure
• Ability to work as a team player

• Bachelor's degree required
• Minimum of 1 year experience in similar setting preferred

• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time