Case Manager - Housing Services

St. Louis, MO 63101

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Position Description

The Case Manger, as a part of the Project LIVE (Living Independently, Valuing Empowerment) team, will provide comprehensive continuum services and individualized case management to address barriers to housing stability. The program staff will also provide in-home assistance and regular coaching through structured activities.

• Maintain a minimum of 42 qualified applicants into program annually
• Providing services to all program participants with housing needs
• Assist individuals with housing search via internet and in community (includes transportation of program participants)
• Network in the community monthly to obtain additional resources related to housing, employment, utility assistance, educational opportunities, etc.
• Assist qualified program participants with obtaining employment
• Assist qualified program participants with obtaining SSI/SSDI entitlement benefits through SOAR program model
• Assist participants by providing referrals or direct services
• Facilitate recovery and relapse prevention meetings as needed
• Conduct home visits weekly with participants
• Assist participants with ADL’s
• Complete ongoing assessments to determine client needs
• Complete monthly budget planning with residents
• Develop, update and track self-sufficiency goals monthly relating to housing and overall well-being
• Assist individuals in crisis by providing direct services or referrals
• Receive and document all additional information needed for hard copy file
• Participate in team staffing to discuss progress toward goals and self-sufficiency
• Receive and document all data needed for monthly and annual reporting in HMIS systems
• Maintain HMIS systems to include Case Worthy and Service Point APR documentation
• Provide transportation to clients as needed
• Conduct Housing Quality Standards Inspections annually as needed
• Complete required documentation for inspections (i.e. Inspection reports, notices to landlords, etc.)
• Assist qualified candidates with housing search
• Network monthly in community to obtain additional resources related to housing, employment, utility assistance, educational opportunities, etc.
• Coordinate services across St. Patrick Center (SPC) programs
• Update all appropriate Case Worthy HMIS categories for each client seen within 24 hours of service provided
• Maintain data in Case Worthy system for the Annual Progress Report
• Provide in-home Living Skills coaching
• Meet all performance measures outlined by grants
• Assist with coordination of agency-wide or seasonal projects (i.e. Thanksgiving and Christmas distribution)
• Assist and complete special case management projects as directed by Program Manager and Sr. Director

• Bachelor's degree in social work preferred
• Substance Use Certification preferred
• SOAR Certification preferred
• Knowledge of Housing First Model
• Experience working with low-income or homeless individuals/families (min. of 2 years)
• Experience working with chronic homeless, chemically dependent and individuals diagnosed with mental health conditions (min. 2 years)
• Basic knowledge of HUD programs
• Experience with wrap-around services preferred
• Experience/knowledge of housing placements
• Experience conducting home visits
• Understanding of area resources to provide quality referrals for the needs of clients
• Daily charting

• Respect and responsibility for the agency policy, including client confidentiality
• Possess multi-tasking abilities
• Excellent listening skills
• Understanding and empathy for the needs and concerns of low-income, chronic homeless, chemically dependent and individuals diagnosed with mental health conditions
• Excellent spoken and written communication skills
• Ability to analyze problems and make sound decisions
• Excellent organizational skills
• Ability to demonstrate creativity in client engagement
• Ability to give and receive useful feedback and instructions
• Ability to use Microsoft Office computer software
• Ability to work independently as well as in team setting

• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time