Coordinated Entry Case Manager

St. Louis , MO 63101
10/20/2020

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Position Description

JOB TITLE: Coordinated Entry Case Manager
AGENCY: St. Patrick Center
REPORTS TO: Coordinated Entry Manager
JOB DESCRIPTION REVIEW: September 2020

Summary of Position:
The CE Case Manager will serve as the main point of contact for the individual or family and help identify available supports in the community until enrolled in a community program or stably housed. The CE Manager will offer coordination and referral for their mental health, physical health, entitlement enrollment, and other service needs.
Duties and Responsibilities of Position:
• Work closely with St. Patrick Center and other CoC agencies to ensure clients with a housing referral are successful in getting into housing.
• Partner with the OT and OT students at SPC to provide education and skills to clients to maintain self-sufficiency
• Develop service/needs assessment plans to identify and address barriers to finding housing.
• Assist clients in gathering appropriate documentation for housing while referral is in process.
• Partner with Street Outreach to obtain homeless verification for clients that are not connected with another agency.
• Collaborate with CE Housing Navigator to identify new and existing housing opportunities.
• Assist clients in accessing assistance offered by community programs including assistance with security deposits, moving expenses, etc.
• Make appropriate referrals to assist clients with securing income such as employment or social security benefits.
• If clients are able to work, assist with referrals to agencies that can off employment assistance.
• Provide transportation assistance to assist individuals and families during housing search process.
• Establish and maintain excellent working relationships with area housing resource providers and related services/agencies
• Create an initial budget plan with clients who have income at intake or who secure income prior to housing program enrollment.
• Update HMIS for all individuals and families at-risk of or experiencing homelessness.
• Ensure all paperwork is filled out properly by client and uploaded into HMIS.
• Make 60 Day Follow-up calls to clients referred to the prioritization list. Follow procedure for documenting contacts.
• SOAR Trained
• Must have a Missouri Class E Driver License (MO residents only)
• Perform other duties as assigned.

DIRECT REPORTS: None
KNOWLEDGE AND EXPERIENCE:
• Bachelor’s degree in human services, counseling, social work or related field.
• Prior experience working with socially/economically disadvantaged persons and assisting with job placement and development activities preferred.
• Working knowledge of Microsoft Office and data entry experience.
• Must obtain an “E” Class Driver’s License or out of state equivalent.
SKILLS AND ATTITUDES REQUIRED:
• Works ethically with integrity; treats people with dignity and respect; maintains confidential information; ability to work with a diverse population, to collaborate with colleagues, volunteers, and community providers while demonstrating the philosophy and values of St. Patrick Center.
• Exhibits excellent verbal, written and interpersonal communication skills, including the ability to set strong personal boundaries. Values and contributes to team building.

Type: Full-time