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Position Description

The Employment Navigator will assist individuals from the programs at St. Patrick Center (SPC) with obtaining and retaining employment. The Employment Navigator will help individuals identify and overcome social, supportive and educational barriers to accessing employment. The position will be responsible for regular case management duties as related to employment.

RESPONSIBILITIES
Case Management
• Assist client with creating short/ long term employment goals utilizing background information and work experiences
• Assist client with creating resumes for employment
• Assists clients with career development including finding jobs that leads to career paths
• Support client making employer contacts by learning more about a variety of career industries, providing assistance with applying for jobs, accessing computers and internet, setting up interviews with potential employers, training and educational opportunities available in the community
• Provides outreach services as necessary to client when they miss appointments or appear to disengage in services by using variety of methods to discover interference with employment goals
• Provide retention follow ups with clients for 6 months after employment
• Teaching job readiness to clients
• Assessing transportation needs
• Meeting with clients on a weekly basis until employed
• Knowledge of supportive employment best practices

Data Entry and Tracking
• Maintains detailed records of client services/expenditures and closely monitors expenditures to prevent over or under spending of funds
• Maintains and updates all required documentation in client paper and electronic files within 24 hour time frame
• Complies with HIPAA regulations

St. Patrick Center and Community Relations
• Fosters strong working relationships with community based organizations and partner agencies
• Provides consistent communication with other organizations and partner agencies to ensure coordination of services
• Maintains database of current and potential community partners
• Participates in team meetings and communicates individually with team members between meetings in order to coordinate services and generate ideas to help clients achieve their employment and housing goals
• Collaborates with other case mangers at SPC to provide seamless services to clients

Computer Skills
• Proficient using Microsoft Suite, Work Excel, PowerPoint
• Basic Excel skills essential

Outcomes
• Place 25% of people enrolled in program
• 50% will increase income

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• Bachelor’s degree in Human Services, Counseling, Social Work or related field
• Experience working with socially/economically disadvantaged persons preferred
• Experience assisting with job placement and development activities preferred
• Working knowledge of motivational interviewing
• Working knowledge of Microsoft Office and data entry experience
• Reliable vehicle, insurance and class E license required

SKILLS AND ABILITIES REQUIRED
• Works ethically with integrity
• Treats people with dignity and respect
• Maintains confidential information
• Ability to work with a diverse population
• Ability to collaborate with colleagues, volunteers and community providers while demonstrating the philosophy and values of St. Patrick Center
• Exhibits excellent verbal, written and interpersonal communication skills
• Ability to set strong personal boundaries
• Keeps SSVF team and others adequately informed regarding client relations
• Values and contributes to team building

RELATIONSHIPS REQUIRED
• Reports to the manager of Workforce Development
• Works with all staff at St. Patrick Center
• Serves clients with employment search
• Assists employers with job needs
• Networks and establishes working relationships with federal, state and local agencies