Employment Specialist (Rural) - HVRP

St. Louis, MO 63101
5/5/2021

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Position Description

The Employment Specialist/case manager in the Homeless Veterans Reintegration Program (HVRP) will work with the homeless veterans from the Bi-State (MO & IL) outlying areas placing eligible clients into stable employment and housing. The Employment Specialist/case manager will utilize best practices to assess the basic needs of clients, make referrals as deemed appropriate, work to employ clients and monitor the employment progress and retention of each client. Individual counseling sessions will be held with all program clients. This position requires travel with mileage reimbursement.
Bachelor degree required: psychology, social work, or sociology preferred.

RESPONSIBILITIES
Fulfill contract employment related and housing placement goals per month:
• Assess 9 eligible veterans per month
• Enroll an average of 6 eligible veterans per month into HVRP program
• Place an average of 5 eligible veterans into program employment per month
• Work with SSVF team to ensure an average of 3 eligible veterans are placed and tracked for housing each month
• Ensure an average of 1 eligible veteran for training certification per quarter
• Other quarterly goals met as assigned by manager

Facilitate Job Readiness Classes:
• Teach Job Readiness Training (JRT) classes to all employment clients according to the content of the class schedule as structured by manager

Perform job placement and job development:
• Meet with clients once a week until employed
• Work closely with clients and their individual employment plan to ensure and maintain placement
• Cultivate strong relationships with area employers to ensure placement and retention

Conduct 30, 60, 90, 180 and 1 year follow-ups with placed clients:
• Contact clients and employers and record content of contact in monthly follow-ups and case notes in Case Worthy (i.e. job retention, same job or different job, hourly pay and/or job related information)

Input client information, documentation and verification requirements into files, Case Worthy and TPR:
• Complete daily and monthly departmental paperwork
• Ensure files are compliant
• Update daily client electronic files to include any type of client contacts within 24 hours of services
Provide case management:
• Meet clients where they are in outlying MO and IL counties
• Assess initial program eligibility at intake
• Complete Individual Service Strategy assessment on first day of JRT class and documenting progress of client
• Meet with client on a weekly basis
• Complete Individual Employment Plan with client
• Track weekly job interests and applications of client
• Assess transportation needs by providing time appropriate bus tickets/bus passes/gas cards
• Provide vouchers for necessary job related new hire items including tools, clothing and shoes
• Assist client in obtaining needed documentation such as IDs or Licenses
• Coach client on successful job retention techniques

Perform veteran outreach:
• Develop relationships with MO and IL area service providers
• Search for eligible veterans through MO and IL area service providers
• Recruit eligible veterans
• Attend bi-annual Greater St. Louis Area Stand Down and benefit fairs
• Research additional benefits available to enhance service being provided
• Refer client to additional resources to address other service needs
(i.e. legal assistance, V.A. benefits, substance abuse counseling, etc.)
• Other duties as assigned by manager

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• Bachelor degree required: psychology, social work, or sociology preferred or equivalent experience with proof of ability to perform effective case management
• Ability to follow, understand and meet grant requirements including paperwork
• Ability to follow directions, including structural changes and understand job description and duties
• Knowledge of employment, housing and other supportive service resources
• Ability to work with budgets

SKILLS AND ABILITIES REQUIRED
• Interest in helping veterans reach full potential
• Ability to work well with diverse and wide range of people
• Possess good math skills
• Ability to work with Microsoft Word, Excel spreadsheets, client centered databases and client and program centered data entry such as DOL grant Technical Performance Report entries
• Ability to handle confidential information
• Ability to remain calm in stressful situations
• Ability to process a large volume of paperwork
• Have an maintain a positive work attitude
• Ability to organize, time manage and pay great attention to detail

RELATIONSHIPS REQUIRED
• Reports to HVRP Manager
• Works with other veteran employment specialist staff
• Works with staff in other programs
• Networks with other federal, state and local agencies
• Works with HVRP clientele

RESOURCES
• Job Readiness Training class curriculum and materials
• HVRP housing assistance
• Veterans materials and programs
• Client records and reports
• Transportation, clothing, work tools, and documentation assistance
• Emergency food pantry
• Other resources as needed

Type: Full-time