Engagement Staff - PRN
Location: St. Louis, MO 63101


Position Description
SUMMARY OF POSITION
Assist in implementing the daily care of all clients/residents in compliance with treatment and program goals. Greeting and assisting clients, visitors, and staff, to include tours and initial information regarding the different programs. Direct phone calls in a timely and professional manner, as well as perform of clinical duties as assigned.

RESPONSIBILITES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a positive relationship with each client
• Be familiar with each client’s diagnosis, medications and history in order to assist in the implementation of each client’s treatment goals
• Assist in creating a comfortable home-like atmosphere for residents
• Treat each resident with respect, keeping good professional boundaries
• Train and supervise residents doing assigned daily chore and chart performance
• Prepare, serve and properly store meals meeting licensure standards
• Report behavioral/physical changes, problems, an or concerns regarding residents to Social Worker and respond/intervene as needed in a therapeutic manner
• Assist in meeting licensure requirements of a Group home facility as required
• Complete all daily documentation of each intervention with residents.
• Greet visitors, clients, and staff in a prompt and professional manner
• Direct incoming calls in a timely and professional manner at the Front desk
• Maintain visitor and client logs at the Front desk
• Retrieve and distribute incoming mail as needed to clients
• Observe front desk monitor screens for unusual activities such as theft, intrusion, unwelcomed visitors.
• Report unusual activities to 911, supervisor, and any other necessary entities.
• Communicate regularly with supervisor for performance and feedback, as well as special assignments
• Perform any and all miscellaneous tasks as required or requested by Psych Aide Supervisor, Social Worker, Staffing coordinator, and/or management
• Other miscellaneous and special projects as assigned

KNOWLEDGE AND EXPERIENCE:
• Current Med Tech Certificate before start date
• Current proof of First aid training and CPR
• Current physical/ Two-step TB screen (prior to start date)
• Basic Microsoft Office skills, required (Word, Outlook, Excel)

SKILLS AND ATTITUDE:
• Must be respectful of all individuals at all times
• Be flexible and open to change
• Understand and practice client confidentiality
• Understand and practice client/staff boundaries
• Able to coach clients/residents in an educational manner toward treatment goals
• Ability to complete appropriate documentation within licensure and facility standards.
• Participate in interdisciplinary or multi-interdisciplinary team approach
• Housing First philosophy knowledge

PHYSICAL REQUIREMENTS:
• Able to sit/stand for extended period of time.
• Reaching by extending hands or arms in any direction.
• Finger dexterity to manipulate objects with fingers such as using a keyboard
• Adequate and appropriate communication skills
• Ability to see within normal parameters, view monitors and listen for disturbances.
• Ability to handle physical movement and tasks as required.
• Some lifting requirements


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