Engagement Staff - PRN

St. Louis, MO 63101
6/9/2021

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Position Description

The Engagement Staff position will assist in implementing the daily direct care of all clients/residents in compliance with treatment and program goals as a PRN for the Rosati Center, Shamrock and Women’s Night Program Emergency Shelter.
Job duties may vary between assigned program locations as needed.

RESPONSIBILITIES
• Maintain a positive relationship with each client
• Be familiar with each client’s diagnosis, medications and history in order to assist in the implementation treatment goals
• Oversight of daily shelter operations
• Ability to work in various settings (Rosati IRTS Program, Front Desk, Women’s Night Program, Women’s Emergency Shelter)
• Assist in creating a comfortable atmosphere for clients/residents in shelter setting
• Treat each resident with respect and keep good professional boundaries
• Train, supervise and chart performance of residents doing assigned daily chores
• Prepare, serve and properly store meals meeting standards of licensure
• Report problems and concerns of behavioral and physical changes in clients/residents to Social Worker and respond/intervene in a therapeutic manner as needed
• Assist in meeting license requirements of DMH / BJC program
• Assist in meeting requirements of Emergency Shelter protocol
• Complete daily documentation of each intervention with residents
• Direct incoming calls in a timely and professional manner at the Front desk/Shelter
• Maintain visitor and client logs at the Front desk
• Retrieve and distribute incoming mail as needed to clients
• Observe front desk monitor screens for unusual activities such as theft, intrusion and unwelcome visitors
• Wash linens of vacated beds and monitors personal care items
• Provide crisis intervention when necessary
• Report unusual activities to 911, supervisor and any other necessary entities
• Communicate regularly with supervisor for performance, feedback and special assignments
• Perform any and all miscellaneous tasks as required or requested by Supervisor, Social Worker and/or management
• Other miscellaneous and special projects as assigned

KNOWLEDGE AND EXPERIENCE
• Current Med Tech Certificate
• Current proof of First Aid Training and CPR
• Current physical/TB screen
• Basic Microsoft Office skills. Word, Outlook and Excel required

DIRECT REPORTS
None

SKILLS AND ABILITIES
• Must be respectful of all individuals at all times
• Be flexible and open to change
• Understand and practice client confidentiality
• Understand and practice client/staff boundaries
• Able to coach clients/residents in an educational manner toward treatment goals
• Ability to complete appropriate documentation of licensure and facility standards
• Participate in interdisciplinary or multi-interdisciplinary team approach
• Housing First philosophy knowledge
• Ability to stay awake on shift

PHYSICAL REQUIREMENTS
• Able to sit/stand for extended period of time
• Reaching by extending hands or arms in any direction
• Finger dexterity to manipulate objects with fingers such as using a keyboard
• Adequate and appropriate communication skills
• Ability to see within normal parameters, view monitors and listen for disturbances
• Ability to handle physical movement and tasks as required
• Some lifting required

Type: Part-time