Front Desk Receptionist

St. Louis, MO 63101
5/5/2021

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Position Description

The front desk receptionist will staff the Tucker Street desk and professionally greet and direct clients, donors and volunteers of St. Patrick Center. The front desk receptionist will answer and direct incoming phone calls to the agency, process mail and do data entry each day. The front desk receptionist is the first point of contact with many people coming to St. Patrick Center and will operate professionally and be welcoming at all times. This position also requires that receptionists treat clients and potential clients of St Patrick Center and their partners with dignity and respect.

RESPONSIBILITIES
• Greet guests while being friendly and efficient
• Ensure visitors and volunteer sign in and out on the appropriate log sheet
• Answer incoming telephone calls in a professional manner and transferred appropriately
• Clearly announce pages, repeating twice, throughout the building (limited frequency)
• Enter volunteer data and in-kind donations into the Raiser’s Edge database
• Sort and distribute mail
• Monitor, operate and maintain the postage meter
• Ensure mail is deposited at the end of the day
• Sell and account for parking passes
• When leaving at the end of the day, close blinds, activate night answering machine, turn out lights

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• High school diploma or GED required
• Customer service experience required

SKILLS AND ABILITIES
• Strong communication and organizational skills
• Good interpersonal skills
• Flexibility and positive attitude
• Ability to work with a diverse population

Type: Full-time