Hospital Homeless Service Coordinator

St. Louis, MO 63101
6/9/2021

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Position Description

As part of the H2H multidisciplinary team will be working in both hospital and community setting to engage homeless and/or housing insecure patients to identify and secure services for their physical, behavioral and basic needs outside of emergency medical services.

RESPONSIBILITIES
• Work directly with the hospital social worker to engage, accept and process referrals to the program
• Conduct comprehensive, ongoing assessments of clients’ mental health, physical health, housing status, other basic needs and barriers that impact optimal well being in the community
• Manage primary case load
• Facilitate person centered, strengths base case management services to individual clients in the office, hospital and in community settings
• Refer and assist in warm hand-offs to appropriate community agencies, consistent with evolving service planning
• Coordinate and provide assistance to clients with making and keeping appointments and any other tasks within medically necessity of client’s recovery process
• Act as advocate and liaison, consulting with community agencies and providers to maintain coordination of care and transition
• Collaborate with other members of the H2H team during daily and weekly staff meetings
• Maintain St. Patrick Center client tracking system and client files (ie. assessment, service plans, etc.), documenting client contact and progress to maintain a permanent record of client activity within the 24 hour time frame required
• Be responsible for agency policy regarding work hours, building security and all written personnel standards
• Perform within the St Patrick Center’s adopted care models: Housing First and Trauma Informed Services

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• Master’s degree in social work, counseling or related field from an accredited university
• Understanding of mental illness and substance use
• Understanding of strengths base case management/wrap-around services
• Knowledge and understanding of community agencies
• Be able to work in a high pace organization
• Housing First Model
• Trauma Informed Care
• Knowledge of federal, state and agency HIPAA policies
• Must possess current Class E Driver’s license (Missouri residents only)

SKILLS AND ABILITIES
• Excellent verbal and written communication skills
• Crisis intervention expertise
• Self-motivation due to the autonomous nature of the position
• Respect for clients and staff
• Sensitivity to cultural diversity
• Ability to work in a team atmosphere
• Moderate computer skills

RELATIONSHIPS REQUIRED
• Report to and work with Hospital to Housing Manager
• Attend and participate in all appropriate St. Patrick Center and Hospital meetings

RESOURCES
• Mileage reimbursement
• Off-site trainings
• Partner agencies (networking opportunities)

BENEFITS
• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time