Program Assistant - ACT

St. Louis, MO 63101
12/2/2021

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Position Description

The Program Assistant will provide support for the Assertive Community Treatment (ACT) team by assisting the team lead with scheduling, data entry, interventions, home visits, medication drops and other duties as assigned.

RESPONSIBILITIES
• Complete data entry for ACT Team
• Prepare and file records for ACT Team
• Prepare template for daily staff assignment schedule (actual staff assignments completed as a team in morning meeting)
• Order necessary supplies for Behavioral Health Programs – ACT Team
• Update and keep an inventory of all forms used by Behavioral Health Programs – ACT Team
• Maintain and report daily census of ACT Team clients
• Prepare monthly billings on database and maintain all informational databases regularly
• Collect necessary data and prepare reports as needed
• Prepare letters to request medical records and client authorizations and maintain log of requests and records received
• Design and maintain forms
• Assist with requirements of documenting interventions into MyAvatar and Case Worthy within 24 hours of intervention
• Maintain client files and complete filing regularly
• Order and maintain supplies and equipment
• Operate and coordinate the computer management information systems for the program
• Answer telephone and attend to client and staff issues in a timely and courteous manner
• Manage scheduling of client appointments with team psychiatrist and RN
• Maintain a pattern of regular work hours
• Sort and record all client mail
• Miscellaneous support duties
• Deescalate clients as needed and communicate situation to team
• Respect client confidentiality
• Respect and be responsible for agency policy regarding work hours, building security and all written personnel standards
• Ensure the care model by interacting with all other St. Patrick Center programs

DIRECT REPORTS
None

KNOWLEDGE AND EXPERIENCE
• Minimum education requirement Associate’s degree
• Understanding of mental illness and substance use

SKILLS AND ABILITIES
• Proficiency in data entry and typing using Windows, Microsoft Word, Excel and Outlook
• Organizational skills
• Proficiency in written business communications
• Detail oriented
• Reliability and honesty
• Respect for clients and staff
• Positive support for Behavioral Health Programs

RELATIONSHIPS REQUIRED
• Report to and work with Manager of Assertive Community Treatment Team
• Ability to work with St. Patrick Center Staff and to be available to assist all staff when and where needed
• Participate in all appropriate St. Patrick Center meetings
• Attend appropriate seminars

RESOURCES
• St. Patrick Center supplies

BENEFITS
• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time